Senior Hardware Manager

Job description

Location: New York,New York,United States This is an opportunity in the exciting and fast-growing transportation technology industry. Public transit is being transformed from a system of static, scheduled fixed-routes, to a dynamic on-demand network, and you’ll be one of the pioneers shaping this transformation. RideCo is seeking a highly experienced Senior Hardware Manager to oversee a team that supports complex transit and mobility deployments across North America. This role requires an experienced professional who can act as the technical authority for on-site installations and remote deployments. You will drive vendor performance, manage complex client integrations, and lead a team of Hardware and Software Implementation Specialists. Your day-to-day responsibilities will include: Field Installation & Technical Operations Leadership: - Lead and oversee low voltage hardware installations in vehicles and facilities, including tablets, modems, GPS units, cameras, and related peripherals. - Manage field technicians and third-party installers to ensure installations meet company standards, safety requirements, and client specifications. - Establish troubleshooting frameworks for powe...