Inside Sales Representative

Job description

Are you passionate about HVAC/R and enjoy helping contractors find the right solutions? Johnstone Supply – The Balsan Group is seeking a technically skilled Inside Sales Representative to provide expert guidance, support contractors, and help grow our business. This is more than a sales role—you’ll be a trusted resource for customers, solving problems, managing orders, and building long-term relationships, all while advancing your career in a fast-growing, team-oriented company. Why You’ll Love Working Here: Competitive pay + performance bonuses: Health, dental, vision, and 401(k) with match PTO and paid holidays: Career growth in a fast-growing, team-oriented company Key Responsibilities: Provide technical sales support to contractors via phone, email, and walk-ins Recommend HVAC/R equipment, parts, and system components based on application and specs Assist with troubleshooting systems, cross-referencing parts, and identifying replacements Generate and manage quotes, sales orders, and follow-ups to close business Build and maintain strong customer relationships to drive repeat sales Coordinate with purchasing and warehouse teams to ensure product availability and on-time delivery...