Customer Service Representative-El Paso

Job description

Description Come grow with us. Join the Edfinancial Team — Where Purpose Meets Growth! Location: El Paso, TX: Job Type: Full-Time: Starting Pay: $16.20 - $18.00/hour + minimum of $4.75/hour of Health and Welfare Benefit - That’s over $20/hour in total value, plus growth opportunities, training, and a supportive team environment! About Edfinancial Services: At Edfinancial, we’re more than a workplace — we’re a mission-driven community helping people manage one of life’s biggest investments: their education. As a leading contractor for the U.S. Department of Education, we pride ourselves on integrity, growth, and employee success. - 99% of entry-level employees who stay two years or more advance in their careers. - We offer tuition reimbursement, leadership development programs, and a people-first culture where your growth matters. What You’ll Do: As a Customer Service Representative, you’ll be the friendly, knowledgeable voice our customers depend on. You’ll: - Handle inbound and outbound calls with professionalism and empathy. - Provide accurate, clear information about our products and services. - Resolve questions and issues quickly while maintaining compliance with federal and c...