Retail General Manager - Jacksonville International Airport

Job description

POSITION SUMMARY: The General Manager will plan, direct, and coordinate the operations of all stores and shops within a specific location. Directs activities to optimize customer service and improves efficiency of operations to grow sales and maximize profits. Maintains an environment of first-class customer service and unsurpassed airport retail excellence. Provides ongoing communication, fully engages staff, and creates collaborative team environment. Leads by example, and is committed to promoting employee development, building bench strength, and closing critical skill gaps to improve performance. Builds and maintains meaningful relationships with partners, and airport and industry officials to enhance the company’s influence and presence within the area. Manages budget, KPI, and profitability of the location by setting aggressive goals to achieve business objectives. Duties and Responsibilities: - Plans, develops and implements organizational policies and goals. - Formulates pricing policies on merchandise according to requirements for the profitability of store operations. - Coordinates the activities of the stores and/or departments to obtain efficiency and economy of the to...