Regional Director of Operational Excellence

Job description

Overview Expand Access. Strengthen Leadership. Transform Hospice Care. We are seeking a Regional Director of Operational Excellence to join our leadership team and play a pivotal role in developing hospice branch operations, orientation processes, and quality care delivery. You will partner directly with clinical and administrative leaders to strengthen local teams, support regulatory readiness, and ensure hospice services meet the highest standards of excellence. This role requires regular, in-person travel across assigned branches and reports to the Vice President of Operations. As Regional Director of Operational Excellence, you will: Serve as a strategic advisor and mentor to branch leaders, ensuring alignment with operational and clinical standards Provide hands-on support with onboarding, coaching, and retention of new leaders Conduct on-site visits and audits, identifying opportunities for education, training, and process improvement Collaborate with leadership teams to promote clinical compliance, high-quality patient care, and staff engagement Coordinate with regional leaders, medical directors, and corporate staff to implement operational best practices Support preparatio...