Sr. Product Manager, Customer Onboarding & Credit Applications
WEX · US
About the Team/Role The Guardrails & Growth Systems team at WEX is responsible for enabling secure, scalable growth across the organization by managing the d...
Job description
About the Team/Role The Guardrails & Growth Systems team at WEX is responsible for enabling secure, scalable growth across the organization by managing the digital credit application (DCA) platform and ensuring appropriate risk, compliance, and fraud guardrails are in place. This team owns the end-to-end onboarding journey for corporate payments customers while also supporting credit portfolio management for existing customers. As a Senior Product Manager, you will own the customer onboarding journey (digital credit application) for corporate payments, including the user interface, application flow, and data ingestion experience. In addition, you will lead credit portfolio initiatives focused on adjudication, credit line management, and ongoing customer lifecycle optimization. This role sits at the intersection of product, sales, risk, and engineering, and plays a critical role in driving both customer acquisition and retention. How you'll make an impact: Own and optimize the end-to-end onboarding journey (UI/UX, field placement, page flows, error handling) for corporate payments Partner closely with sales teams to improve the customer onboarding experience and increase conversion...