Sales and Service Technician

Job description

About us Dyson launched in the US in 2002, and since then operations have grown exponentially. Our US headquarters is based in Chicago's Fulton Market neighborhood. We also have employees working in field sales, our service centers, and in our growing number of Beauty and technology Demo Store’s across the country. We are a beauty and technology global enterprise. We’re growing fast and our ambition is huge - more categories, more locations and more people. Our Customer Service team forms a direct link between the business and Beauty and technology owners. The team are technology experts, trained to give specialist advice and guidance to solve real problems for people. Working to daily targets, they resolve technical queries, provide product information, deliver excellent customer service and upsell. About the Role: This is a full-time on-site role located in the area Hours are typically Tuesday through Saturday, with schedules subject to business needs and customer demand Perform in-person diagnosis, troubleshooting, and repair of Dyson products including vacuums, purifiers, fans, hair care devices, and related technologies Use consultative questioning to understand customer needs...