Patient Account Rep | Clinical Trials, Full Time, Days

Job description

Job Family: PFS Billing Travel Required: None Clearance Required: None What You Will Do: Under moderate supervision, the PSF Patient Accounts Representative- Clinical Trials performs diverse duties related to the processing of patient accounting transactions within Patient Financial Services. This includes, but is not limited to the following: maintaining, auditing and processing charge tickets and insurance claims; data entry of changes, payments and adjustments; assisting patients with patient plans and other accounting related issues; preparing various reports; contacting third part payer about account- related issues; preparing and submitting bills for payment; and reconciling credit balance accounts in a timely manner. In addition, receives and responds to account inquiries by patient and other entities via email, fax or telephone communication. This position will be working uncoded grants and institutional accounts related to clinical trial billing. Reconciles all accounts in a timely manner and meets dept productivity and quality review standards by contacting third party payers and following up with patients on past due claims. Reviews bills and insurance claims to third pa...