Senior Manager Operational Excellence

Job description

Last date to apply: 28 May 2026 We’re one of the world’s oldest start-ups — and we’re just getting started. At Husqvarna Group, innovation is in our DNA. With over 330 years of heritage and a passion for pioneering technology, we design and deliver world class products and solutions for forest, park, garden and construction care. From robotic lawn mowers to cutting-edge chainsaws and sustainable battery systems, we’re shaping the future — and we want you to be part of it. About the role: As Senior Manager Operational Excellence, you will lead a team of customer support specialists within a global aftersales environment. Your primary focus will be to enhance operational performance by developing, optimizing, and standardizing processes and workflows. You will play a key role in driving continuous improvement initiatives, including digitalization and AI-driven transformation, to ensure efficient and high-quality service delivery. By monitoring performance metrics and implementing improvements, you will contribute directly to elevating the customer experience. This position combines team leadership with hands-on operational development, requiring both strategic thinking within defined...