Health Coaching Program Manager - Wisdo (1099)

Job description

At Talkspace, we are committed to fostering a diverse, equitable, inclusive, and belonging-centered workplace where everyone can thrive while making a difference in mental health. Want to help over two million people receive quality mental healthcare? Come join our mission of getting therapy in the hands of everyone! We are looking for a Health Coaching Program Manager to join our team at Wisdo as an Independent Contractor (1099). This is a remote position based in the United States. Talkspace Headquarters is located in NYC. What You’ll Do: - Continuous Program Improvement - Deliver one monthly coaching optimization plan outlining prioritized actions to improve member experience and program performance. - Conduct quarterly review and refresh of coaching curriculum, session content, and member journey touchpoints. - Identify operational gaps and implement approved process improvements to enhance participation and experience. - Coach Training & Quality Assurance - Onboard and train new coaches - Deliver one monthly coach training session focused on facilitation skills, behavior change strategies, and member engagement best practices. - Conduct quarterly quality assurance reviews, cal...