Patient Services Coordinator HH

Job description

Overview Expand Access. Build Partnerships. Transform Care. At Heartland Home Health, a Gentiva company, we believe every role has an impact—and patient care starts with excellent communication, planning, and follow-through. We’re seeking a Full-Time Home Health Patient Services Coordinator to help ensure our care teams are scheduled, supported, and set up for success for our patients to receive timely, compassionate, and continuous care. What You’ll Do as a Home Health Patient Services Coordinator: - Report directly to the Administrator or Executive Director and oversee the day-to-day coordination of care services. - Schedule and manage visits across all disciplines and ensure proper alignment with physician orders and patient needs. - Communicate with field clinicians, patients, physicians, and caregivers to ensure seamless care coordination and service updates. - Manage calendar components including service codes, clinician assignments, and visit timelines. - Track and respond to rescheduled, declined, missed, or reassigned visits, ensuring all patients receive appropriate and timely follow-up. - Support internal operational performance and ensure visits are being completed and...