Client Services & Insurance Coordinator

Job description

Client Services & Insurance Coordinator Vets4Pets Basildon 24-Hour Hospital: Full Time | 5 Days per Week | No Weekends 18-Month Fixed-Term Contract Join Our Growing 24-Hour Hospital Team Vets4Pets Basildon is a family-run, RCVS-accredited 24-hour hospital committed to delivering exceptional patient and client care within a supportive, progressive, and collaborative environment. We are looking for an organised, compassionate and proactive Client Services & Insurance Coordinator to join our team during an exciting period of growth and development within the hospital. This is a varied and rewarding role ideally suited to someone who enjoys helping people, thrives in a fast-paced environment, and can confidently balance administration, communication, and client support responsibilities. The Role: This position will play an important role in supporting both our clients and clinical teams by helping ensure smooth day-to-day communication and efficient management of insurance and client care processes. Key responsibilities will include: - Processing direct and indirect insurance claims - Liaising with insurance companies and clients regarding claims and supporting documentation - Supporti...