Integration Specialist

Job description

About UniUni UniUni, a North American leader in last-mile logistics, delivers tens of millions of parcels annually across Canada, from coast to coast, and is rapidly expanding its footprint in the United States. Founded in 2019, UniUni is known for its tech-driven innovation and crowdsourced delivery model, providing fast, economical, and reliable services to local, national, and international e-commerce clients. About the role: ***This position could be performed remotely in Toronto or in our Toronto Offices*** - The Integration Specialist acts as a key liaison between clients, product managers, and the development team. You’ll ensure a smooth onboarding experience for new clients by guiding technical integrations, troubleshooting issues, and gathering enhancement requests. Post-launch, you’ll continue to support technical operations and contribute to the ongoing improvement of UniUni’s integration tools and services. What you'll do: - Lead or support integration discussions with clients to define technical approaches, confirm timelines, and align on key workflows, including shipping label generation, tracking events, Proof of Delivery (POD), and settlement processes. - Guide clie...