Manager Claims Compliance and Quality Assurance

Job description

As per PD Manager Claims Compliance and Quality Assurance– RAA- Adelaide RAA has proudly served South Australians since 1903, offering trusted insurance, motoring, travel and home services to over 830,000 members. With a strong commitment to our purpose- better for members better for our community- RAA is passionate about creating a safer, more sustainable future. To continue providing the high level of service our members know and trust, RAA’s general insurance business is proudly backed by Allianz Australia Insurance Limited- part of the global Allianz Group. This partnership brings together RAA’s deep local understanding with Allianz’s global expertise, delivering the best of both local care and international strength for our members. About the role: - Lead and collaborate with stakeholders across Claims, Risk, and Compliance to establish, deliver, and continuously improve compliance, quality assurance, and risk management frameworks while uplifting capability maturity. - Embed proactive risk management by identifying, monitoring, and mitigating risks, managing compliance incidents, issues, and remediation activities, and implementing root cause analysis to prevent recurrence. -...