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Office Professional (Saraland)

AltaPointe Health · Saraland, Alabama, US

Responsibilities Primary Job Functions: Greets patient in a professional and welcoming manner - Ensures patients sign in via the paper signature log upon his...

Job description

Responsibilities Primary Job Functions: Greets patient in a professional and welcoming manner Completes admission process for new patient appointments - Ensures patients sign in via the paper signature log upon his/her arrival at the clinic - Assist and ensure patients have access to and complete PHREESIA checkin process - Verify appointments in scheduling system or manual method and promptly notify the appropriate clinician of the consumer’s arrival. - Direct patients to appropriate waiting area. Periodically monitor the waiting area to ensure patients are called to his/her appointment - Direct patients to complete the general intake forms and obtain appropriate insurance information - Accurately populate all fields as related to the admission process in EHR system - Ensure that patient insurance information is correctly in EHR system - Research self- pay patients in insurance eligibility websites (Waystar, Palmetto, BCBS, etc) Responsible for patient visit payments: Assists with Financial Assistance/Sliding Fee Discount Program applications - Collects patient “out-of-pocket” costs (i.e. co-pays, deductibles, and co-insurance) and prepares receipts - Prepares and makes deposits, i...