Customer Accounts Senior Administrator

Job description

The Heidelberg Materials UK Shared Service Centre (SSC) works alongside the business providing administrative support functions and customer excellence. The Customer Accounts (CA) department is responsible for risk analysis and assessment of customer credit limits, collection of accounts receivable, and proactive management of all aspects of customer accounts Customer Accounts Senior Administrator Bristol | Full‑time | Shared Service Centre (SSC) Are you a detail‑driven finance professional who thrives on solving problems, improving processes, and supporting others to succeed? We’re looking for a Customer Accounts Senior Administrator to play a key role within our UK Customer Accounts function. This is a fantastic opportunity to step into a senior operational role, where your expertise, initiative, and customer‑focused mindset will make a real impact. About the Role As a Customer Accounts Senior Administrator, you’ll provide excellent customer service, guidance, and support to both internal and external customers, while ensuring transactional accuracy, compliance, and continuous improvement across the function. You’ll take ownership of non‑standard requests and escalations, support...