Administrator/ Co-ordinator

Job description

Outpatient Appointments Adviser | Spire Murrayfield Hospital | Edinburgh | Full time | Permanent Spire Murrayfield Hospital is looking to recruit an experienced individual to join their outpatient appointments team as an Outpatients Appointment Adviser, on a permanent basis. Duties and responsibilities: - Scheduling outpatient appointments by telephone, for patients and to confirm by telephone, email or letter and appointment reminders by text - Proactively investigating and resolving enquiries - Liaising with a diverse range of stakeholders (e.g. patients, insurers, NHS, consultants, primary care practitioners) - Accurately recording all required information for appointments on IT systems, databases or spreadsheets - Maintaining confidentiality in line with GDPR and policies when processing stakeholder data (e.g. patient, consultant, staff etc. Who we're looking for: - Excellent customer service skills and telephone skills - Strong IT skills - You must also have excellent interpersonal and verbal and written communication skills - A team player with a can-do attitude - Previous Healthcare experience would be advantageous Benefits: We offer employed colleagues a competitive salary...