Computer Technician ONSITE in Rensselaer, NY - 2nd & 3rd Shift

Job description

What success looks like in this role: - Provides the full range of Field Engineering support for an assigned base of large / complex clients. - Takes complete ownership of onsite service activity. - Performs advanced-level maintenance on all products, including low-complexity installation activities. - Provides technical feedback on equipment, systems and processes to improve overall service delivery. - Uses advanced tools and technical knowledge to resolve client problems and conduct scheduled installs. - Identifies and resolves systemic issues within the team. - Proactively supports the needs of other team members, providing technical assistance and expertise. - Contributes to improved client services metrics reporting and documentation. - Monitors technical and process issues, proactively informing the manager and/or team on offering improvement recommendations. You will be successful in this role if you have: High School Diploma or GED required May require technical certification or Associate Degree Generally, 2-4 years’ experience in area of responsibility ***MUST BE WILLING AND ABLE TO BE ONSITE 5 DAYS A WEEK IN RENSSELAER, NY: SCHEDULES NEEDED: Shift 1 Monday: OFF: Tuesday:...