Customer Operations Agent (2000)

Job description

P&O Ferries are proudly part of the DP World family; with over 150 different businesses across more than 40 countries, DP World is a world-leading enabler of global trade. A household name for over 180 years, P&O Ferries have a rich heritage in ferry services. Our ships sail across the English Channel, North Sea and Irish Sea, and we employ almost 2,000 people. Here at P&O Ferries we are seeking a number of Customer Operations Agent’s to join our Operations Department at Dover Eastern Docks on a 4 month Fixed Term Contract, ideally running from June - September. This is a frontline port role operating on annualised hours, requiring shift work across a 24/7 operation, including nights, weekends, and bank holidays, with regular outdoor working in all weather conditions. This is an opportunity to work as part of the Port Operations team during a key peak period, helping to ensure that passenger and freight traffic is processed safely and efficiently, customers receive a high standard of service, and port operations run smoothly during high-volume periods. The successful candidate will have a proven record in customer service delivery, working accurately in a fast-paced environment, an...