Customer Logistics Coordinator

Job description

Founded in Japan in 1887, Kao is passionate about making a difference in people’s lives with our high-quality products and services to create a Kirei Life for all – a beautiful life that respects the needs of our consumers and customers as well as the planet. We never compromise on quality and craft our products with care for the consumer and the environment. As a company driven by purpose and strong corporate values, we pride ourselves to be listed among the World´s Most Ethical Companies since 16 consecutive years. Our corporate philosophy, the Kao Way, guides us in everything we do – acting with integrity, courageously driving innovation, and treating each other with trust and respect. The Role: As Customer Logistics Coordinator (Consumer Care – France & Benelux, UK & Export), you will manage customer orders end-to-end—from receipt to delivery and billing—ensuring on-time, in-full service to company standards. You’ll act as a key point of contact across commercial, finance, customers, and logistics partners, while overseeing EDI processes and maintaining accurate data to support seamless operations. What You’ll Do: Manage the full order lifecycle, working closely with 3PL provid...