Inside Sales and Customer Service Representative

Job description

Benefits: - Competitive salary - Opportunity for advancement - Training & development Company Overview: As an established leader in the Printing, Design, and Shipping industries, our mission is to partner with small businesses and consumers to provide high-quality solutions that simplify their lives. We are passionate about delivering exceptional products and services while fostering strong relationships within our community. Job Summary: We are seeking a detail-oriented and customer-focused Inside Sales and Customer Service Representative to join our team. This role serves as a crucial point of contact for customers, handling inquiries, estimates, orders, and conflict resolution with professionalism and expertise. The ideal candidate will have experience in the print or graphics industry and a passion for delivering top-notch customer experiences while generating inside sales. Qualifications: Industry Expertise : Previous experience in the print industry or graphics is highly preferred. Customer Service Skills : Experience in conducting customer needs assessments, meeting quality standards for service, and measuring customer satisfaction. Relationship Building : Ability to build a...