Tech Support Representative

Job description

About Us Hydrafacial is a global category-creating company focused on bringing innovative products to market and delivering beauty health experiences by reinventing our consumer’s relationship with their skin, their bodies and their self-confidence. Every person here is a key player in our success. We are firm believers in making the little things count each day so the big things will follow. If this sounds like you, come check us out! This is the perfect opportunity to work with some of the best leaders in the industry while you gain the global and strategic experience to add to your professional toolbox. Job Description: This position will aid internal & external customers when facing a technical question or challenge. The objective of the Technical Support Rep is to understand the question or issue, discover all the answers and options available then suggest the best answer or resolution that ultimately ensures the customer’s needs have been met. Customers include both internal sales and external customers and businesses. The Technical Support Rep will also assist with various department projects improving department efficiency and effectiveness. What you’ll do: Job Responsibili...