Account Resolution Specialist

Job description

Description Position Summary: The Cash Application Specialist is a position reporting directly to the Accounts Receivable Manager and this role ensures the integrity of financial data by applying customer payment to accounts in a timely, accurate manner. Responsibilities: Post daily Post daily customer payments including ACH, wire transfers, lockbox, EFT, credit cards and checks his Cash Application Specialist is responsible for accurately applying customer payments to accounts receivable in a timely manner. Some additional responsibilities include: - Applying cash accurately to customer accounts and invoices in accordance with company policies - Communicate with customers to obtain remittance details of clarify payment discrepancies - Partner with Collections, Local Offices, and Sales teams to resolve account issues - Investigate short-pays, overpayments, and deductions. - Research and resolve unapplied or misapplied payments - Research and resolves customer problems and complaints on billing, cash application and account issues Core Competencies: Technical Knowledge – Working Experience: The preferred candidate will have a strong working knowledge of accounts receivable processes...