Fulfillment Associate, Document Management

Job description

Wolters Kluwer, Financial & Corporate Compliance division, CT corp., provides registered agent, incorporation, and legal entity compliance services for businesses. As a Fulfillment Associate , Document Management, you will play a vital role in ensuring customer orders of corporate filings are accurately processed and on time. You'll contribute to streamlining order entry, administration, and workflow processes to deliver exceptional customer service. This position provides an excellent opportunity to begin a career in operations by supporting the team and learning foundational skills. In this role, you will report to the Manager, Fulfillment and work from our local office in Sacramento, CA. Responsibilities: Skills: Qualifications: - Accurately enter orders into the system. - Perform order administration tasks. - Coordinate with the Secretary of State office for order fulfillment. - Communicate effectively with both external and internal stakeholders. - Maintain operational documents and records. - Complete orders in a timely manner. - Ensure customer service standards are met. - Respond to basic customer inquiries. - Help with general administrative duties as needed. - Order Entry...