Customer Enablement Manager

Job description

As a Customer Enablement Manager, you will lead impactful enablement initiatives that drive adoption and customer engagement across a wide range of customer segments. You will influence cross-functional teams, implement strategic enablement frameworks, and scale content to maximize customer impact. Your strategic vision and subject matter expertise will play a key role in driving customer success and contributing to the growth and retention of our enterprise customers. This role is based in our Chicago office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve: - Trusted Advisory: Deeply understand Asana and each customer’s business to serve as a product expert and trusted advisor. Leverage this knowledge to expertly guide customers in adopting workflows that maximize value and efficiency across the Work Graph. - Strategic Enablement Initiatives: Lead...