Special Products Administrator III- Remote

Job description

Overview The Special Products Administrator III is responsible for supporting the review, evaluation, and processing of a variety of specialized loan-related requests in accordance with investor, client, and departmental guidelines. Responsibilities: - Review and evaluate requests regarding Special Products functions while following required investor and/or client procedures. - Obtain and review information needed to process subordinations, easements, partial releases, assumptions, ARMs, buydowns, balloons, and other requests pertaining to the Special Products area. - Manage department inboxes; delegate or respond to internal/external clients and/or borrowers regarding Special Products requests. - Assist with escalations and ad-hoc special products requests. - Accurately handle manual calculations (ARMs and HELOCs). - Ensure task quality is maintained, and department procedures are followed. - Assist Special Products Administrator I and II. - Assist with training new and existing team members. - Complete tasks within required timeframes and standards. - All other duties as assigned. Qualifications: - High School Diploma or equivalent. - 4+ years of mortgage servicing experience wit...