Student Worker - Office of Information Technology Support Center

Job description

The University of Nevada, Reno (UNR) appreciates your interest in employment at our growing institution. We want your application process to go smoothly and quickly. Final applications must be submitted prior to the close of the recruitment. If you need assistance or have questions regarding the application process, please contact our recruitment helpline at (775) 784-1495 or jobs@unr.edu . For UNR Med professional job postings, please contact the Office of Professional Recruitment at (775) 784-6778. Job Description: The University of Nevada, Reno is recruiting for a student worker for the Office of Information Technology Support Center as a technician for the Help Desk and Support Center in the Knowledge Center. Student technicians are tasked with assisting students, staff, and faculty members over the phone and providing frontline technical support at the Computing Help Desk. Candidates will possess strong customer service skills and an ability to show critical problem-solving skills. In addition, an eagerness to learn and show flexibility is encouraged. Responsibilities: Assisting users with technological troubleshooting over the phone, chat, or in person. Log interactions throu...