Senior Researcher, VoC & Insights

Job description

Company Description Cint is a global leader in research and measurement technology connecting brands, researchers, academics, or anyone with a question, to a network of over 800 suppliers representing millions of engaged respondents in 130+ countries. The Cint Exchange empowers users to gather insights at scale to build business strategies, develop research-enabled solutions, publish credible research, and more. At Cint, we’re feeding the world’s curiosity. Job Description: This role leads Cint’s Voice of Customer (VOC) and Customer Insights programs to drive measurable business outcomes by translating customer insights into prioritized operational, product, and GTM actions, requiring strong collaboration with executive stakeholders to ensure adoption and accountability Reporting directly to the Chief Experience Officer (CXO), this leadership position helps to support a customer-centric culture across the organization by partnering closely with all teams, specifically Customer Experience (CX), Commercial and R&D, to embed customer feedback into all decision-making processes and product roadmaps. The ideal candidate will bridge classical market research rigor with the latest methodo...