Patient Services Coordinator II-MSH-12600-019

Job description

The Patient Services Coordinator II plays a crucial role in the delivery of healthcare services. The incumbent serves as liaison for patient care activities in the practice and ensures quality patient care during patient visits. The Patient Services Coordinator helps educate patients on their care plans and coordinate services with Primary Care Providers, and out-patient services diagnostic testing facilities. The Patient Services Coordinator II prioritizes work in alignment with the needs of the patients, family, and caregivers 1. Works cohesively with the Primary Care Provider to facilitate patients’ care plan, participating in daily huddles/monthly case discussions, facilitating appointments, coordinating information and continuing care requirements. 2. Collaborates with other clinical staff, to resolve issues impacting patients’ care progression. 3. Monitors and updates dashboard with reminders and alerts, to organize daily tasks such as: visit status reminders, follow-up appointments, authorizations for medical review, coordination of specialty appointments and resolving billing errors (when app 4. Contact insurance carriers for patients’ pre-certification; consults with Depar...