Retention & Loyalty Domain Lead

Job description

Company Description AUTODOC is the largest and fastest-growing auto parts ecommerce platform in Europe. Present across 27 countries with over 5,500 employees, AUTODOC generated revenue of over €1.5 billion in 2024, supplying more than 8.4 million active customers with its 6.6 million vehicle parts and accessories for car, truck, and motorcycle brands. Curious minds, adventurous experts and tech-savvy professionals - one team, one billion euros revenue. Catch the ride! Job Description: At AUTODOC, our mission doesn’t stop at the first purchase — it’s about turning first-time buyers into lifelong customers. We’re seeking a Group Product Manager to lead the Retention & Loyalty domain. This critical role oversees multiple product teams driving promotion tooling, user retention, loyalty programs, CRM infrastructure, and customer lifetime value across AUTODOC’s European markets. You’ll define the strategy for keeping users active, loyal, and delighted. You’ll lead cross-functional teams to ship personalised lifecycle journeys, re-engagement mechanisms, and scalable loyalty features. Key Responsibilities: Domain Leadership: - Own and evolve the product vision for the Retention & Loyalty d...