Student Account Representative

Job description

Overview The Student Account Representative is responsible for the comprehensive management of student accounts—including billing, collections, payment compliance, and account reconciliation—and plays a critical role in maintaining the financial integrity of the institution. The incumbent ensures that all financial transactions adhere to federal, state, and institutional regulations while delivering a consistently high standard of service to students, families, faculty, and staff. This position requires strong analytical abilities, independent judgment, exceptional accuracy, and effective cross-department collaboration, significantly contributing to the University's enrollment operations, cash flow stability, and regulatory compliance. Responsibilities: - Student Account Management & Compliance - Analyze and maintain accurate student billing records, including tuition and fee charges, exemptions, adjustments, and financial aid disbursements - Ensure all exemptions and contract payments are posted accurately and in a timely manner each term - Review and reconcile the deposit report to address unreleased deposits after registration - Ensure all transactions comply with institutional...