Customer Service Representative / Patient Registration (Bilingual English/Spanish)

Job description

Location: Ascension Dell Children's Hospital, Austin, TX Shift Hours: Full Time in Emergency Department, Wednesday Noon to 6:00 PM, Thursday, Friday, Saturday 6:00 AM to 6:00 PM R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Customer Service Representative , you’ll work to help our patients check into the Emergency Department at the Children's Hospital. It’s fast-paced and you’ll be the person patients and families rely on to answer questions during registration. You’ll build trust in these interactions by collecting information accurately and quickly, but also by listening with compassion - not just to hear information, but to address their fears, concerns, and questions. To thrive in this job, you’ll need to be a dependable, confident multitasker who is a quick learner with technology and can type...