Retail Processing Trainer
Western Alliance Bank · Dallas, Texas, US
Job Title: Retail Processing Trainer Location: TX - Dallas/Irving What you'll do: As a Trainer you'll be responsible for enhancing the competencies of indivi...
Job description
Job Title: Retail Processing Trainer Location: TX - Dallas/Irving What you'll do: As a Trainer you'll be responsible for enhancing the competencies of individual employees by designing and conducting training programs that will boost employee’s workplace performance in alliance with company’s core values. This is a new role that will support operational readiness by ensuring consistent onboarding, process adherence, and performance support for our processing teams. You'll be responsible for performing training needs assessments, designing and delivering curriculum and learning materials, and for managing all phases of training interventions. - Identify training needs by evaluating strengths and weaknesses. Translate requirements into trainings that will groom employees for the next step of their career path. Develop or oversee the production of classroom handouts, instructional materials, aids and manuals. - Direct structured learning experiences and monitor quality results. Deliver training courses and assess training effectiveness to ensure incorporation of taught skills and techniques into employee’s work behavior. - Periodically evaluate ongoing programs to ensure that they ref...