WC Claims Specialist
UFP Industries · Grand Rapids, Michigan, US
The Workers’ Compensation Claims Specialist manages the end ‑ to ‑ end process for workers’ compensation claims, ensuring timely, accurate handling and a pos...
Job description
The Workers’ Compensation Claims Specialist manages the end ‑ to ‑ end process for workers’ compensation claims, ensuring timely, accurate handling and a positive experience for employees. This role investigates incidents, collaborates with internal teams and external partners. Reporting to the Senior Safety & Disability Manager, the specialist provides essential support on complex cases and compliance matters while contributing to a stronger, safer workplace. Principal Duties and Responsibilities: Serves as primary contact for the field operations on WC related claim procedures and claims management issues May serve as a back-up for FMLA, ADA, and disability related claim procedures and claims management issues Assists with updating documentation and communication associated with related leaves of absences Trains new plant HR/safety personnel, including acquisitions, on related leave of absence procedures Produces quarterly trend reports and other related reports as requested Assists with monitoring federal and state leave regulations and with working with vendors and plants to implement any necessary updates to existing procedures Monitors claim activity to ensure timely and accu...