Automotive Warranty Claim Data Lead
Stellantis · Auburn Hills, Michigan, US
The Automotive Warranty Claim Data Lead is a critical role responsible for driving data informed decisions across the organization by leading the collection,...
Job description
The Automotive Warranty Claim Data Lead is a critical role responsible for driving data informed decisions across the organization by leading the collection, analysis, and reporting of automotive warranty claim data. This position will lead efforts to identify emerging quality issues, forecast warranty costs, and provide actionable insights to Engineering, Quality, Service, and Finance teams to improve product reliability and minimize warranty expenditure. The Data Lead will also be responsible for the integrity and strategic use of the core warranty database. Key Responsibilities: Data Strategy & Analytics Leadership: all reporting and analytical platforms. - Lead the development, implementation, and maintenance of advanced analytical models (e.g., predictive models, time-series forecasting) to project future warranty claims, failure rates, and cost trends. - Spearhead deep-dive analysis on complex warranty datasets to uncover root causes of product failures, identify anomalies, and detect potential over repair - Develop and manage the overall data governance strategy for the warranty claims database, Palantir/MAP, to ensure data accuracy, consistency, and reliability across - Des...