Senior System Administrator (TTO11)

Job description

Que Technology Group, Inc., is seeking a Senior System Administrator to provide High Performance Computing (HPC) services in the form of HPC enhanced sustainment capabilities. Responsibilities include, but are not limited to: - Provide support for implementation, troubleshooting and maintenance of IT systems - Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems - Manage the daily activities of configuration and operation of IT systems - Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems - Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all the client/server/storage/network devices, mobile devices, etc. - Provide support for the escalation and communication of status to agency management and internal customers - Optimize system operations and resource utilization, and perform system capacity analysis and planning - Provide in-depth experience in trouble-shooting IT systems - Provide detailed analysis and feedback to agency management and internal customers for escalated tickets - Provide support for the dispatch system and hardware proble...