Technical Sales & Service Rep

Job description

Position Summary: A Technical Sales & Service Representative (TSSR) is responsible for establishing and maintaining profitable relationships with customers on behalf of Applied by taking personal and complete responsibility for each customer contact and by ensuring that customer requirements are met while pursuing the interest of the Company. The TSSR is an integral part of the Applied sales team and interacts with Applied’s customers by providing them with information to address inquiries regarding products and services. Essential Functions & Responsibilities: - Sell company products and services to customers by processing orders, price, and delivery inquiries, providing technical and application information, soliciting customer orders and suggesting additional products in a fast-paced multi-tasking environment. - Maintains responsibility of orders from quotation to collection: Select and specify a variety of products utilizing a variety of proprietary and vendor -supplied tools/software. - Responds to customer inquiries. - Processes customers’ orders and send order acknowledgements. - Review customer purchase orders for special conditions/documentation - Check availability and ve...