Computer Systems Support Administrator

Job description

Overview The Institute for Defense Analyses (IDA) in Princeton, NJ has an immediate career opening for a Computer Systems Support Administrator. This opening is located at IDA’s Center for Communications Research in Princeton, NJ (CCR-P). IDA offers a competitive salary, an excellent benefits package and a superior professional working environment. To the right individual, IDA offers the opportunity to have a major impact on key national programs while working on fascinating technical issues. We are seeking a Computer Systems Support Administrator, who with minimal supervision, provides technical and operational support of computers, peripherals, endpoints and audio visual systems. Troubleshoots and resolves problems with limited scope. Provides technical and operational support in the implementation of IT programs and project initiatives. Adheres to IT best practices, corporate and security policy. Due to the nature of this position, and the requirement for extended coverage, this position may be required to work hours outside of a regular schedule. Responsibilities: 1. Responds to Helpdesk Requests and Change Requests following standard operating practices and procedures (SOP). T...