Desktop Operations Engineer - NA Intern

Job description

Desktop Operations Engineer - NA Intern 西雅图 实习 职能 / 支持 - IT 支持: 专业职能 职位描述 职位要求 1. Technical Competency Requirements 2. Language Proficiency 投递 - Responsible for handling Help Desk tickets, providing on-site technical support and remote assistance to resolve user issues, and quickly responding to fault reports. - Responsible for preparing computers for new employees, recycling computers from departing employees, and handling daily IT issues. - Responsible for providing English support for daily documents, announcements, etc. - Responsible for IT asset management, including assisting with the procurement, warehousing, issuance, replacement, return, and other tasks related to IT assets. - Responsible for daily Audio&Video meeting support, make sure the device is ready for use. - Responsible for office network troubleshooting (alone or under the help of headquarters network engineers and system engineers). - Acceptable for short-term business trips. - Computer science major or relevant experience in desktop maintenance is preferred. - Should familiar with the use of mainstream operating systems (Windows 10/11, macOS), if have experience in installation, configuration, and troubleshooti...