Patient Access Registration Trainer

Job description

Overview Coordinates all registration training operations for all DCH Health System registration personnel. Conducts all aspects of the eligibility and verification software, quality assurance and point of service collection training. Qualified applicant should be able to train via classroom instruction, electronic means, departmental observation and quality review. Monitors point of service collections to ensure all registration personnel and all departments are effectively implementing point of service policies and procedures. Responsibilities: - Ensures proper training for all staff for software used by DCH, quality assurance and collections functions. - Applicant is expected to display and present professionalism at all times when training via classroom, quality review, electronic training or through observation. - Responsible for preparing, organizing, and effectively communicating classroom material and maintaining a centralized repository for all training material while utilizing technology to create training programs to support registration processes. - Responsible for creating and developing competencies for staff, holding ins-service training sessions, and updating leader...