Resupply Specialist

Job description

In this role, you will contribute to both patient outcomes and operational excellence by: If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. - Bring compassion, precision, and purpose to a role that directly impacts patient care. As a Durable Medical Equipment (DME) Patient Services Specialist, you’ll play a critical role in ensuring patients receive the supplies and equipment they need—accurately, efficiently, and with empathy. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in delivering excellent service to patients, providers, and internal partners. If you are motivated to learn, grow, and make a real difference every day, this role offers meaningful impact and opportunity. Responsibilities: - Supporting patients and referral sources through high-volume inbound calls by providing clear, timely, and compassionate guidance on orders, coverage, and next steps. - Ensuring accurate and timely processing of DME and resupply orders by entering and managi...