Field Service Agent

Job description

Field Service Agent Location: Bradenton, FL: Base Salary Rate: $65,432.00 - $76,979.00 Job type: Full-time About This Role: This position is for an entry level field service agent. A Field Service Agent typically works under minimal supervision and more independently. Task responsibilities associated with this role can include preparing trip reports, documenting Quality Checks, and third-party inspections. The role is focused on tasks such as Document and capturing the quality of installation work, relaying job progress to the assigned Project Manager to ensure the project schedule is adhered to. Serves as an additional Tech Support or Applications Engineering resource on varied tasks. Key Responsibilities: - Must be able to work under minimal supervision and generate results. - Review Job Specifications. - Review and interpret Fire Alarm design drawings. - Conduct site surveys, third party inspections. - Convey needed design changes to Project Management. - Perform required service work to Paging or Fire Alarm Systems at customer sites. - Assist Technical Support team with support requests through email. - Assist Technical Support team with case management and escalations. - Assis...