Emergency Medicine Practice Manager

Job description

Baystate Health, a nationally recognized leader in healthcare quality and safety, and home to Baystate Medical Practices, the largest multispecialty group in the region is looking for a full-time Practice Manager to join our experienced Emergency Medicine & EMS team in Springfield, MA. RESPONSIBILITIES: The Practice Manager of Emergency Medicine and EMS serves as a key operational leader and trusted partner to clinical and executive leadership. Reporting to the Program Director, you’ll help drive the daily operations and long-term strategy for both the Emergency Medicine Division and our Prehospital & Disaster Medicine programs. You won’t just manage processes—you’ll design and improve them. From optimizing workforce strategy to strengthening EMS partnerships, your work will directly influence patient care, operational performance, and employee engagement across the system. Lead Operations & Strategy: - Partner with senior leaders, including the Vice Chair of Clinical Operations and Program Director, to execute strategic initiatives - Oversee multidisciplinary operations across emergency medicine and prehospital environments - Support service-line growth, innovation, and performanc...