Patient Experience Concierge
Adventist Health · Hanford, California, US
Located in the metropolitan area of Sacramento, the Adventist Health corporate headquarters have been based in Roseville, California, for more than 40 years....
Job description
Located in the metropolitan area of Sacramento, the Adventist Health corporate headquarters have been based in Roseville, California, for more than 40 years. In 2019, we unveiled our WELL-certified campus - a rejuvenating place for associates systemwide to collaborate, innovate and connect. Whether virtual or on campus, Adventist Health Roseville and shared service teams have access to enjoy a welcoming space designed to promote well-being and inspire your best work. Job Summary: Provides exceptional service to the Adventist Health patient population. Greets and navigates patients and their guests in registration lobby. Aids patients checking-in for services and expedites patient flow. Job Requirements: Education and Work Experience: - High School Education/GED or equivalent: Preferred - Associate’s/Technical Degree in hospitality or equivalent combination of education/related experience: Preferred - Three years' patient access, hotel, restaurant, retail, or customer service experience: Preferred - Previous Patient Access experience: Preferred Essential Functions: - Welcomes patients and family members in a professional manner. Follows AIDET guidelines in all interactions with the...