Coordinator Inland Delivery

Job description

As part of the Inland Delivery Team, the goal is to create exceptional customer experiences related to inland shipments while fostering strong partnerships with our vendors. This includes, handling customer inquiries, coordinating work order activities with operational vendors and communicate proactively with customers and numerous authorities, terminals, depots and internal legal / insurance departments, among other tasks. JOB RESPONSIBILITIES: - Proactive mindset and collaborative approach to daily tasks - Responsible for the timely and cost-efficient transport of containers by rail, truck, barge, and feeder vessel to/from locations within the GEO area of operation - Deals directly with customers regarding inland related issues, container information or routing of cargo via various communication channels such as salesforce and the phone contact center - Facilitates the release of cargo including clearance for in-bond moves, customs clearance in Terminal systems, notification of Customs for cargo ordered to General Order and filing Customs entry for empty containers - Arranges Mini Land Bridge transportation and bookings on carriage; in conjunction with GSC team as necessary. - Pr...