Renewal Sales Specialist

Job description

Job Summary The Red Hat Sales team is now seeking a Customer Portfolio Manager (Renewal Sales Specialist) to join us in France. In this role, you will be responsible for working on and closing renewal deals in the Enterprise / Strategic space, in cooperation with Account Managers, as well as growing the business. You'll have to become accustomed to complex contracts and bids, as well as dealing with a number of smaller renewals, in order to ensure high Renewal Retention Rates. This role is a great opportunity to work collaboratively with multicultural internal and external teams to improve renewal rates and perform activities that create additional pipeline or upsell/ cross-sell solutions that serve both Red Hat and our customers. Primary job responsibilities: Work with your customers to identify renewals, up-sell and cross-sell opportunities, and optimize quality of service, business growth and customer satisfaction Secure Renewal business by engaging with end users, partners and distributors ahead of the renewal due dates Manage forecasts and pipeline, record sales activity, schedule follow-up activities as needed, and track customer data using company-standard CRM tool Work with...