Account Manager- Logistics Brokerage

Job description

Join TCI Global Logistics as a Brokerage Account Manager! Are you a dynamic communicator with a sharp sense for logistics and a passion for building lasting customer relationships? At TCI Transportation , we’re looking for a Brokerage Account Manager to join our growing team in North Richland Hills , TX , and be a key player in our mission to deliver exceptional service and innovative freight solutions. About the Role: As a Brokerage Account Manager, you will take full ownership of customer accounts — overseeing daily operations, identifying opportunities for growth, and delivering industry-leading service. Reporting directly to the Director, this role requires a go-getter who thrives in a fast-paced environment and is passionate about building meaningful customer connections. What You'll Do: Serve as the primary point of contact for assigned customer accounts. Coordinate shipment builds, order entry (manual and EDI), and scheduling. Facilitate route optimizations through efficient routing and planning. Maximize revenue and load volume while delivering top-tier service. Maintain weekly communication with all assigned clients. Foster and grow customer relationships through trust and...