General Manager (KFC)

Job description

Qualifications: Compensation: Operational Management: - Oversee the daily operations of the restaurant, ensuring smooth and efficient performance. - Ensure compliance with company standards and procedures for food quality, service, cleanliness, and safety. - Implement operational plans to increase efficiency, reduce costs, and drive profitability. - Monitor restaurant performance and provide solutions to operational challenges. Staff Management: - Lead, mentor, and motivate a team of restaurant staff, including shift leaders, cooks, and service employees. - Hire, train, and develop employees, ensuring they meet company standards for performance. - Create employee schedules, ensuring adequate staffing at all times. - Conduct regular performance reviews and provide feedback, coaching, and disciplinary actions as necessary. - Foster a positive work environment that promotes teamwork, respect, and high employee morale. Customer Service: - Ensure a high level of customer satisfaction by addressing any complaints or concerns promptly and professionally. - Monitor customer service interactions to ensure standards are being met. - Implement customer service training programs to ensure all...