Front Office Receptionist

Job description

Job Summary: We are seeking a professional and friendly Front Office Receptionist to be the first point of contact for our office. This position plays a critical role in delivering excellent customer service while managing a high volume of phone calls and front-desk activity. The ideal candidate will be organized, courteous, and thrive in a fast-paced environment. Key Responsibilities: Greet visitors and clients warmly and professionally upon arrival Manage a high volume of incoming phone calls and route them appropriately using clear and professional phone etiquette Provide exceptional customer service by answering questions, resolving concerns, and assisting visitors in person and over the phone Maintain the reception area to ensure it is clean, welcoming, and organized Schedule and confirm appointments and meetings as needed Handle general administrative tasks such as data entry, scanning, photocopying, and basic filing Support and assist the Customer Service team Assist with office coordination tasks to ensure smooth front office operations Support internal team members with administrative or clerical tasks as requested Requirements: Proven experience in a receptionist, front d...