IT Systems Support Specialist

Job description

Application Deadline: 05/24 /2026 Job Summary: The IT Systems Support Specialist is responsible for providing frontline support across clinical and administrative systems in a healthcare setting. The role includes supporting EHR/EMR platforms, managing user access, troubleshooting hardware/software issues, and maintaining IT infrastructure in compliance with healthcare regulations. Hours: - 1.0 - 40 hours per week - 8-hour shifts Essential Job Functions: Assist clinicians with login, device connectivity, and system navigation - Provide first- and second-level support for clinical and administrative healthcare applications - Troubleshoot hardware, software, and network issues for end-users (e.g., nurses, physicians, administrative staff) - Diagnose and resolve network, printer, and server problems - Support EHR/EMR platforms such as Epic, Cerner, Meditech, and Expanse - Monitor system performance and perform routine IT system maintenance - Assist with software updates, patches, and backups for critical systems - Manage user accounts, permissions, and access controls in compliance with HIPAA - Train staff on system functionalities, security protocols, and best practices - Develop and...